We identified an issue with one of our Juniper MX routers during a firewall update via API. After investigation, we found an reported issue on Juniper Problem Search (Problem Report Search) with ID: PR1573920
Our technicians fastly identified the issue and applied an workaround.
This issue is applicable only to MX,EX9200,SRX series platforms. The issue could lead to error messages followed by FPC crash.
Following error messages could appear due to the same.
fpc4 cassxr_err_addr(8593): Uninitialized Read Error @ EDMEM[0x7caa8000] fpc5 cassxr_err_addr(8605): XL[0:0].cass_xr[0] Read Error @ EDMEM[0x7ca88000], now showing valid data (0x0000000000000000)
Posted Nov 26, 2023 - 00:38 GMT-03:00
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 26, 2023 - 00:31 GMT-03:00
Investigating
We are currently investigating this issue.
Posted Nov 25, 2023 - 23:48 GMT-03:00
This incident affected: South America (Rio de Janeiro).